Friday, March 13, 2009

Pet Peeves

Let me just say people really irritate me. It usually starts off every morning when I am on my way to work. I really wish I had a vaporizing gun on the front of my car so i can just eliminate the fool in front of me who can't seem to find the gas peddle. Then I get to work and have to deal with stupid people who call because someone out of this office called their number. Do they wait for a voicemail to see who it actually was? NO! This is the conversation I have at least 15 times a day

Idiot: Yes, this is (Idiot), someone just called me.
Me: OK, Do you have an account with us or are you working with one of our loan officers?
Idiot: No
Me: OK, well I'm not sure who called you. Anyone who calls out of this office comes up as the main number.
Idiot: OK, maybe I should check to see if they left a voicemail with there name and then call back.
Me: Yes that would probably be a good Idea so I know who to transfer you too.
Idiot: OK, ill do that and call back

I mean come on, listen to your voicemail before you call me and waist my time. I have way to much to do to tell you to do that. Use some common sense.

I have to deal with the people who call in for someone and when they don't answer ring back to let me know they got their voicemail. I then have to explain to them that means they are either not here or on their phone. Then they want to go back into their voicemail so they can leave a message. Now if they would have just done that to begin with life would have been so much easier.

1 comment:

Deema said...

Oh, customer service. How I miss thee, let me count the ways...

Yeah, that's what I thought. Not one little bit. Sorry you have to put up with idiots. I'll make sure to give you the power to destroy them when I take over the world...